Cloud Channels Documentation

Cloud Channels runs on the Google Cloud platform.

Terms to know

  • Asset – A file uploaded by a user.
  • Channel – A collection of assets.
  • Getting started

    Follow the steps below to get started with Cloud Channels. For detailed instructions for each step scroll to each category.

    1. Set up organization and invite users.
    2. Create a new channel.
    3. Upload asset.
    4. Add asset to a channel.
    5. Add user to a channel.

    Set up organization and invite users

    If you are the organization owner, you need to complete the sign up process before you can invite users to your organization.

    1. Click on the link in the sign up email that was sent to you to complete the signup process. If you do not receive the sign up email in your inbox, check your email's spam folder.
    2. Log in with your email account.
    3. Click on your organization.
    4. Log in with your credential.
    5. Once logged in, click your account (account_circle).
    6. Click "Manage organization" button.
    7. Click the "+" button in the Users section to invite other users by entering their email addresses.
    8. Once a user is invited, you must give them access to Channel by assigning them a role (admin, user, or viewer) by clicking edit (Edit roles).
    9. The invited users will receive an email with instructions to setup their accounts.

    Create a new channel

    With a Cloud Channels account, you can watch, share, and like assets. A user can create a channel, share assets to that channel, and invite users to the channel.

    1. Sign in to Cloud Channels on a computer or a mobile device.
    2. Click "My channels" in the side navigation.
    3. Click the "+" button to create a new channel.
    4. Type the channel name.
    5. Click "Create".

    Upload an asset

    1. Sign in to Cloud Channel.
    2. In the top right-hand corner, click "Upload your asset" button (cloud_upload).
    3. Select the file(s) you would like to upload.
    4. Add relevant info about your asset.
    5. Click "Save".

    If uploading a single file fill the relevant info for the asset.

  • Details
  • Title - The title of your asset. This field is required.

  • Description - Info about the asset.

  • Tags - Free form categories to group related assets.
  • Visibility
  • Channels - The asset will be added to the selected channel(s). The asset must have its visibility set to public to appear in the channel, or else it will be hidden.

  • Visibility - Privacy settings for your asset.

    You can change it to either Public or Private. Public is the default setting and this means only the members of the channel(s) that the asset is in can view the asset.

    Private means only you can see your asset in "My assets". It will not appear in any search results or in any channel.
  • Add asset to a channel

    1. In "My assets" section, select the asset(s) to add to a channel.
    2. Click "Add to channel" button.
    3. Click the channels to add the asset into.
    4. Click "Save".

    Add user to a channel

    1. In "My channels" section, select the channel to add user access.
    2. Click the Users tab.
    3. Click the "Edit users" button (edit).
    4. Select the user to add access to the channel. A user is added to a channel if the checkbox next to the name is checked.

    Add bookmark of Cloud Channels to the home screen

    To quikly access Cloud Channels site you can bookmark it to the home screen.

    Apple Mobile Devices

    1. Open in Safari.
    2. Tap the share arrow button.
    3. Tap the “Add to Home Screen” button.
    4. Edit the name of the bookmark and put Cloud Channels.
    5. Tap the "Add" button. An icon with the letter A with "Cloud Channels" will appear in your home screen like an app.

    Android Devices

    1. Open in Chrome.
    2. Tap the menu icon (more_vert).
    3. Tap the “Add to Home screen” button.
    4. Edit the name of the bookmark and put Cloud Channels.
    5. Tap the "Add" button.
    6. Tap and hold on the icon that appears. An icon with the letter A with "Cloud Channels" will appear in your home screen like an app.

    How to use the Zoom integration

    The Zoom integration allows Apace Cloud Channels to manage your library of Zoom meetings by automatically importing Zoom cloud recordings into Cloud Channels. After a cloud recording finishes it is imported into Cloud Channels and facial and caption AI are automatically applied.


  • Admin account to Cloud Channels.
  • A Zoom account at the Pro, Business, or Enterprise tier.
  • How to setup the Zoom integration

    1. Click on your avatar account_circle (Your account).
    2. Click "Zoom integration".
    3. Click "Add new connection".
    4. When redirected to Zoom login, log in with your Zoom account, and click the "Authorize" button to authorize Cloud Channels access.
    5. Click "Manage" for additional integration options like name, minimum duration, tags, and channels. These options are applied to new recordings.

    How to remove a Zoom integration

    1. Log in to your Zoom account and navigate to the Zoom App Marketplace.
    2. Click Manage > Added Apps, or search for the Cloud Channels app.
    3. Click Remove on the Cloud Channels app.

    Recommended settings for Zoom cloud recordings

  • Enable "Record active speaker with shared screen".
  • Enable Automatic recording to "Record in the cloud" (optional).
  • Depending on your settings in "Cloud recordings", the number of generated files will vary.

  • Record active speaker with shared screen - generate a single video file per recording.
  • Record gallery view with shared screen - generate a single video file per recording.
  • Record active speaker, gallery view and shared screen separately - generate several video files per recording.
  • Record audio-only files
  • Record one audio file for all participants - generate a single audio file per recording.
  • Record a separate audio file of each participant - generate several audio files per recording.
  • Save chat messages from the meeting / webinar - generate a single text file per recording.
  • Record a Zoom meeting to the cloud

    1. Log in to your Zoom account and start a meeting.
    2. Click the "Record button" and select "Record to the cloud".

    Stop a Zoom recording

    1. Click the "stop button".
    2. If the button does not display in the controls, click the "More" button and click "Stop Recording".

    Viewing the Zoom recordings

    Once your meeting has concluded or you have stopped recording, it will be automatically uploaded to your Zoom account then Zoom will import it to Cloud Channels.

    1. After signing in to Cloud Channels, you can search for the recording or click on the channnel in the side navigation that the Zoom recordings get automatically added after import.
    2. Clicking on the asset will load more details about the asset where you can search for the people in the meeting, what they said, or watch the meeting.